Loan now CRM - The leaders in Loan Origination Software

Integrated Telephony System

Loan Now’s Voice over IP, or VoIP Telephony service, enables instant one-click calling of all your contacts and business partners directly from the Loan NOW software system.  Any contact with a phone icon can be immediately connected with a simple click… and you’re talking.  In addition, any Loan NOW user connected to the telephony system is accessible through our free voice chat function.  The Loan NOW  telephony system utilizes the latest Soft phone’s complete with all the functionality of a call center system.  (Closed First, Inc. (CFI) offers Handheld ‘SNOM’ and Headset ‘Plantronics’ phones at a discount to go with the Loan NOW system).

FEATURES AND BENEFITS
All of the features you have come to expect in an integrated phone system and many more ‘premium’ features come standard with our telephony service……

•    Speakerphone enabled
•    Conferencing
•    Voice Chat (Free within Loan NOW system)
•    Multiple-lines
•    Keypad and ‘point and click’ dialing
•    Call Monitoring / Whisper Coach
•    Call Barging
•    Recorded Calls automatically tied to files
•    Call Features managed through policies
•    Incoming call logic – Call routing PBX
•    Call Center Functionality
•    Integrated Campaign Management

Turn on your Call Center… ‘Instantly’
Communication is the key to success in any business.  Without it, opportunities and money is lost. Keep everyone connected with the Loan NOW Messenger system and integrated Telephony service.  The unique Loan NOW System gives any organization instant call center capabilities.  Develop business and effectively retain customers by exceeding their expectations. Universal call cues – Every agent will have their own call cue – Agent works their own cue then works Campaigns. New calls go to the Campaign cue which will contain a pool of ‘active’ Agents assigned to that campaign.