Loan now CRM - The leaders in Loan Origination Software

What is Loan Now?
Loan Now is a web-based software environment designed to enhance the Loan business integrated with all the components needed to make any loan business successful. 
 

Who is Closed First, Inc. (CFI)?
Closed First, Inc. (CFI) is the company responsible for the creation, delivery, sales and support of Loan Now.

How can I contact Closed First, Inc. (CFI)?
Closed first, Inc. (CFI) can be contacted through email, telephone or by clicking the contact icons on our web site.  (954) 958-9996 This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

What are the key benefits of using Loan Now?
• All in one Loan closing environment
• Automates the process of closing loans - faster loan closings.
• Loan conversion tools improve margins and customer satisfaction
• Constant communication capabilities
• CFI supports Loan NOW with value-added marketing services and training to increase its effectiveness.

Who benefits the most from using Loan Now?
Loan Agents, Processors and Management all benefit from the features of the software by reducing costs and increasing revenue.  Even partners can benefit through paperless file delivery, keeping costs down and loans flowing through the pipeline.

What is VoIP Telephony?
VoIP (Voice over Internet Protocol) Telephony  is simply telephone over the Internet, a growing form of communication. Telephone calls takes place in our system using the Loan NOW program to call any contact by simply clicking the phone icon. It also enables manually dialing via the keypad.

How is Loan Now purchased?
In order to purchase Loan Now please contact us at
(866) 958-9996.

Does Loan Now offer group/organization discounts?
Depending upon the size of your company and how many users you will have you could qualify for a group discount. One license is needed for each concurrent user within a company. 

How long does the implementation process take?
After you have submitted your request for Loan Now and given payment you can be up and running in no time. Usually within a couple hours depending upon your specifications for the program.

What is the cost for Loan Now maintenance and upgrades?
Once you are using the system within your business each license purchased is eligible for free maintenance and enhancements. This will happen automatically upon logging into the system.

What type of technical support is available for Loan Now?
CFI believes without outstanding Support, the effectiveness would suffer.  Each customer is assigned an Account Manager as well as a Customer Experience Associate dedicated to making the system work for them.  We have a reliable call center and help desk for any questions that may arise. We also have a live chat session that will be enabled in the near future.

What user training is available?
We provide initial user training for one user for each Loan Now seat license.  We also offer train-the-trainer and Administrator training included. One of the biggest benefits of Loan NOW is it is intuitively easy for Loan Officers to pick up and use.  Administrators who manage marketing campaigns and other features will require some additional training.

How customized is Loan Now for each purchaser?
Every user of Loan Now gets their own log-in and password. Each user is given certain levels of access within the system based on predetermined rights.  We also enable customized lenders and product lists down to the user level.  Every business has contact and investor lists that can be added under the admin reports area. Those are the areas that have flexibility in customization.

What features enable security and information access?
Your log-in password is the first step of security taken before ever even having access to Loan Now. Secondly any loan that is entered is dispositioned as a second step for tracking and security. There are many warnings that appear throughout the program to guide you if misleading or impossible information for a loan has been entered. With these three security steps it is difficult for error to exist and for data to be misused.

What reports can I access from Loan Now and how do I go about doing so?
From the admin option in Loan Now which is one with limited access of users many reports can be drawn up and used to track any marketing campaign that may be running, or the progress of different users in the system. Any users activity within the system can be brought up and charted upon managements request. All of the report options are extremely beneficial in deciding a future route with advertising ventures.

What type of software or hardware is required to get started with Loan Now?
All that is needed to get started with Loan Now is a computer, either desk top or laptop and high speed internet access. Also if a user would like to make use of the telephony system will need a VoIP phone or headset. Loan Now offers discounted pre-installed computers from Dell, and  supporting Snom VoIP Phones.

What type of internet connection works best?
Any type of high speed internet will work well with Loan Now. If a user would like to use wireless internet from a laptop they can easily do business from anywhere wireless access is available.