Support Services

Support Services

Support Services

Support services are critical to the effectiveness of any software platform. Loan NOW offers outstanding customer support through our Customer Experience Department and our Senior Account Executives, assuring we are not far away when called upon. A Support program to fit each customer solution is worked out with the Senior Account Manager for each new licensing program. Packages include Basic Support, Customized Training Programs and Premium Support. Contact us to learn more.

Support Services
       • Software Training Programs
       • Loan Officer Training
       • Consulting Services

Software Training Programs

The Loan NOW provides comprehensive tutorial platforms as well as Train the Trainer sessions to assure fastest possible implementation of our software platforms, and follow up is second to none. We can even train using Internet Demo software to a number of new users at once. Training programs are tailored to the User level, such as by Agent, Processors or Manager/Administrator.   Because Loan NOW is intuitively simple, it is easy for experienced Agents to pick up, and it is a great tool for new Agents to learn the business.

Loan Officer Training

Loan NOW offers training programs for Loan Officers new to the business, or those wanting to brush up on the latest in industry methods for success. The course focuses on utilization of the system and its conversion tools to maximize opportunities and close more deals in a shorter timeframe at a higher margin.

Consulting Services

For those Managers looking for ways to move their business forward faster, Consulting services are offered to provide industry insight. Consulting services can focus on the following business components: The use of Technology to accelerate Marketing programs, managing growth through net branches and more…